Refunds and Returns Policy

Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

Eligibility
To be eligible for a return, your item must be unused, in the original packaging, and in the same condition you received it. Several goods, such as perishable items, hazardous materials, or personal care items, are non-returnable.

Non-Returnable Items Include:

• Gift cards
• Downloadable software
• Some health and personal care items

Partial Refunds
Partial refunds may apply for:

• Books or media items with obvious signs of use
• Any item not in original condition, damaged, or missing parts due to reasons not related to our error
• Any item returned more than 30 days after delivery

Refund Process
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within a few days.

Late or Missing Refunds
If you haven’t received your refund:

1. Check your bank account.
2. Contact your credit card company or bank for processing time.
3. If still unresolved, contact us at admin@khssports.co.uk

Sale Items
Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. For exchanges, contact us at admin@khssports.co.uk and send your item to 15 London Rd, Morden SM4 5HJ

Gifts
If the item was a gift, you’ll receive a gift credit for the return value. Otherwise, the refund will go to the gift giver.

Shipping Returns
To return your product, mail it to 15 London Rd, Morden SM4 5HJ. Return shipping costs are non-refundable and are the customer’s responsibility.

For expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

Need Help?
Contact us at admin@khssports.co.uk for any questions related to refunds or returns.